Joy at top marks for care home provider

MCBW - 02-08-11 - SNH Retirement Team
MCBW - 02-08-11 - SNH Retirement Team
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THE largest provider of retirement homes and services in South Northants has made it to the finals of a national housing award scheme.

When South Northants Homes took over housing services from South Northants Council in 2008 the service was given a D rating in an assessment as part of the transfer.

But last month SNH was invited to the finals of the UK Housing Awards after being given the highest possible A rating under the government’s Quality Assessment Framework.

It is the second award nomination this month for the housing association, which provides homes to over 800 older people in nine retirement schemes and individual bungalows across the district. SNH retirement scheme, Bridgewater House in Brackley, made it through to the finals of the Sustainable Housing awards following an £900,000 refurbishment with new green technologies.

Jayne Roycroft, Retirement Homes Manager, said: “We are delighted to be among the few organisations who achieved an A grade. The UK Housing Awards is such a prestigious event and we’re delighted to be among the finalists.

“It is a great recognition of how hard all the staff has worked to improve the quality of service for our older customers.”

SNH, which is part of Grand Union Housing Group, was chosen because of the way it improved the quality of its service from poor to excellent in only 18 months.

In addition to housing SNH also provide elderly customers a range of support services including mobility aids and domestic adaptions, home visits, IT sessions and social activities.

Former MP Michael Portillo will present the awards during a ceremony in London in November.