No high speed broadband on Buckingham Industrial Park leads to loss in business

Mike Moyse of Technical Support Department,Buckingham is unable to get satisfactory broadband.'120808M-A252
Mike Moyse of Technical Support Department,Buckingham is unable to get satisfactory broadband.'120808M-A252

A Buckingham firm says it is losing out on thousands of pounds in business as it doesn’t have access to super fast broadband.

Mike Moyse, managing director of Technical Support Department Ltd, on the Buckingham Industrial Park, said the estate was on slower ADSL but neighbouring Swan Business Park had access to high speed broadband.

BT is currently investing £2.5 billion on rolling out fibre broadband across the UK.

Mr Moyse said: “As one of Buckingham’s longest established IT support providers, we pride ourselves in giving our customers the best service available using the latest technology.

“Customers are contacting me asking when they can go onto this service and are surprised to find it is not available to them.”

“We have lost sales from not being able to sell a high-speed product to our customers on the estate and we have lost quite a lot of revenue.”

He added he had been told by a BT engineer that BT had made a deliberate decision not to provide high speed broadband to the estate.

A BT spokesman said: “BT is committed to the roll-out of fibre broadband across the UK and we publicly committed to an investment of £2.5 billion to roll it out to two thirds of the UK by the end of 2014.

“We are getting to as many people as possible through our commercial roll-out and in Buckinghamshire it will be available to more than 235,000 premises by the end of next year.

“We want to work in partnership with local authorities and other agencies to bring faster broadband to all those who want it.

“We have enabled the Buckingham exchange, and we do understand the frustration that at this stage Mr Moyes’ cabinet has not been included in the upgrade, but we are constantly reviewing our plans and looking for solutions in more complex areas.

“We have also upgraded the copper network at the Buckingham exchange which means that speeds of upto 20Mbps are also available there..

“We will also investigate the comment made by the individual engineer, BT is doing more than anyone else to bring faster broadband to homes and businesses across the UK, it’s a massive engineering task. We are prepared to invest more money should we win the public funds on offer.”